Privacy Policy
Last updated: 2025-01-01
Introduction
Homeowner.com LLC ("we," "us," or "our") operates the Homeowner.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name and email address when you submit our contact form
- Request Details: Information about the service you're interested in
Tracking Technologies
We use the following tracking technologies on our website:
- Facebook Pixel: We use Meta's Pixel to measure the effectiveness of our advertising on Facebook and Instagram. This technology collects data about your browsing behavior on our site and may be used to show you relevant ads on Meta's platforms.
- Analytics: We may use analytics services to understand how visitors interact with our website.
You can opt out of Facebook's data collection by adjusting your Facebook Ad Preferences or using browser-based opt-out tools.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Contact you about your service request
- Send you marketing communications (with your consent)
- Improve our website and services
- Measure the effectiveness of our advertising
Information Sharing
We may share your information with:
- Service Providers: Third parties who assist us in operating our website and conducting our business (e.g., email services, CRM systems)
- Advertising Partners: Meta (Facebook/Instagram) for advertising measurement and optimization
- Legal Requirements: When required by law or to protect our rights
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Lead information is typically retained for up to 2 years unless you request deletion.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of the sale/sharing of your personal information (California residents)
To exercise any of these rights, please contact us at support@homeowner.com.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act. You may request disclosure of the categories and specific pieces of personal information we have collected, request deletion, and opt out of the "sale" of personal information.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Homeowner.com LLC
Email: support@homeowner.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.